Maruti Suzuki Opens 6,000th Service Outlet
New workshop in Kozhikode marks the milestone as Maruti Suzuki expands after-sales network across more than 3,000 cities and towns
Maruti Suzuki India has crossed another major milestone in its after-sales network by inaugurating its 6,000th service touchpoint in the country. The landmark facility has been opened in Kozhikode, Kerala, with support from the company’s dealer partner, further strengthening Maruti Suzuki’s service footprint across India. The company said its service network now spans more than 3,000 cities and towns, providing customers with easier access to maintenance, repairs and other after-sales services.
6,000th service workshop in Kozhikode
The new service facility is located on Koya Road in Kozhikode and is spread across 1,820 sq. m. It currently houses 2 service bays and 3 body repair bays, while also offering room for future expansion. The workshop is equipped to service electric vehicles as well, featuring dedicated EV servicing capabilities and charging infrastructure.
Maruti Suzuki Opens 6,000th Service Outlet
Speaking on the occasion, Hisashi Takeuchi, Managing Director & CEO, Maruti Suzuki India Limited, said quality after-sales support plays a crucial role in enhancing the ownership experience. He added that as the company’s customer base continues to grow, expanding the service network remains a key priority.
According to Takeuchi, Maruti Suzuki has added its latest 1,000 service touchpoints in just around two years, reflecting the pace at which the company has expanded its after-sales infrastructure in collaboration with its dealer partners.
Maruti Service Network Growth Over The Years
500 more service touchpoints planned
Maruti Suzuki has also announced plans to add around 500 new service touchpoints during FY2026-27, further improving customer accessibility across the country. The company’s after-sales ecosystem currently includes:
– ARENA workshops– NEXA workshops– Maruti Suzuki Sales & Service Points (MSSSP)– Rural workshops– Service-on-Wheels– Maruti Suzuki Authorised Service Stations
In addition to its physical network, Maruti Suzuki continues to invest in digital after-sales initiatives. These include the Maruti Suzuki App, S-Assist AI-powered virtual assistant, Vehicle Health Card for simplified service reports, and Factful Friday educational videos aimed at improving customer awareness about vehicle maintenance and features.
Record service volumes in FY2025-26
Maruti Suzuki also highlighted its after-sales performance during the previous financial year. In FY2025-26, the company opened a record 502 new service touchpoints and serviced more than 2.84 crore vehicles, the highest annual service volume achieved by the company so far. With India’s largest passenger vehicle parc continuing to grow, Maruti Suzuki’s expanding service network is expected to play an important role in reducing service wait times and improving ownership experience for customers across urban as well as rural markets.